Community Manager for DACH Region

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About the company

Spaceflow creates digital experiences to enable better life in buildings. Integrating data, technology and people, the company helps landlords and building operators go through digital transformation to finally connect buildings with their occupiers. 

Spaceflow provides an all-in-one solution with four main parts:

  • Operating system to configure core modules and integrate building hardware
  • Admin dashboard to analyze data
  • Tenant experience mobile app for occupants to enjoy the convenience and better life in buildings 
  • Community management to guide clients through the transformation and engage the community.

Spaceflow is present in 18 markets, including the UK, the US, and DACH, Benelux and Scandinavian regions.

 

Your role:

You will have versatile workdays containing everything from running workshops and trainings, content, client engagement, to organizing on- and offline events for one of Spaceflow’s biggest clients. Your mission will be to change the whole experience that people have in buildings. Together with all stakeholders involved, you will be working to create an amazing experience for tenants through various activities and content management in our app! This role is great for someone who likes different types of responsibilities (just like any other startup) and who is not afraid of changing people's everyday mindsets.

OBS! You can be based anywhere in Germany or Austria with easy access to transportation to Zürich.

 

 Responsibilities:

  • Customer success and management of existing clients
  • Building relationships with clients, spaceflow partners and end-users (tenants)
  • Working with analyzing our dashboard data and guidance on and/or implementing best practices to optimize results for our clients
  • Setting and tracking relevant community KPIs, and designing strategies to meet those goals
  • Gathering and acting on community feedback from both sides  - relevant stakeholders and end-users
  • Creating and implementing community engagement initiatives
  • Working side by side with other community managers, sharing tips and ideas
  • And again - it's all about the experience! Hence it will be your daily goal to create an amazing experience for our users through various events, activities and content.


Experience & Skills: 

  • 1+ years experience in customer success or customer experience
  • Fluent English and German speaker in both verbal and written language.
  • Exceptional communication and presentation skills (both written and verbal)
  • Well presented, talkative, always eager to help others
  • Quickly build trust and rapport with others
  • Proactive and self-motivated
  • Tech-savvy is a must


We'd love it if you had:

  • Experience in Real Estate is a big plus!
  • Fluent in French
  • Experience with event management
  • BA degree in any of the following fields: Marketing or business management

 

You'll have:

  • Fixed competitive salary
  • Relaxed office atmosphere in a co-working space
  • An awesome, young and driven team to support you
  • Flexible working hours according to your needs
  • Regular company and team-building events
  • International adventures off-site with the whole Spaceflow team
  • 300 EUR credit for personal growth (courses, books etc.)
  • Coffee and drinks

 

How to apply:

Please send us your CV with a few words about yourself and why you want to work for a startup like Spaceflow.

We'll be looking forward to meeting you!

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Berlin

10178 Berlin Directions

Workplace & culture

Experience the vibe of a fast scaling company: energy, drive, fast pace, quick results, new customers, new features. We have a hunger to build something big. 

If you join the team, you will shape the culture, product, strategy and set new processes. There are many different things to do, you will learn on the go and experience various roles.

Enjoy maximum flexibility, freedom, and responsibility. We don’t like, micro-management. We enjoy the time together in office and after work, ideally in some beer pub.

If this sounds familiar, you will feel like at home, here.

 

Already working at Spaceflow?

Let’s recruit together and find your next colleague.

email
@spaceflow.com
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