Hi, 👋

Here is the thing, Ken is currently on a lookout for a superstar and our new "Spaceflower" - somebody who is very much goal-orientated with excellent communication skills and significant SaaS sales experience.

SPACEFLOW IN A NUTSHELL

• We create digital experiences to enable better life in buildings by helping landlords and building operators go through digital transformation to finally connect buildings with their occupiers
• We are currently present in 18 markets, including New York, London, Vienna and Prague, and with your help, we want to strengthen our position in DACH region
• Enough words, check our spot-on video 👀

CONTEXT

• As a company we want customers to achieve maximum value, grow their portfolios and become long-term partners so the Account Management Team makes sure that happens
  
• Reporting to Ken, VP of Sales, and our Account Director, you will take responsibility for a portfolio of mostly German-speaking customers
• This account is of high importance to the business and you will be building relationships within their organisation across DACH.
  

This will be the second Account Manager role within Spaceflow and for the right candidate, we envisage career progression to be fast.

🔥 Our customers' success is our success! 🔥

(After a proper cup of coffee)

YOUR DAY WOULD LOOK LIKE THIS ⬇️

• Managing all commercial aspects of relationships with existing customers, building relationships and understanding our customer’s business in order to provide appropriate solutions 
• Identify growth opportunities while aligning with critical sales business objectives - build, grow and maintain relationships across your portfolio 
• Gather information and insights to provide feedback for the rest of the business (product teams, marketing etc.) 
• Build long-term strategies with clients incorporating key account management of enterprise accounts

Key deliverables

🚀 Net Revenue 

🚀 Retention

🚀 Logo Retention

🚀 Growth of Accounts

TO WIN THIS ROLE, you should have

• Resourceful and results-focused mindset
• Excellent verbal and written communication skills 
• Excellent organisational skills incl. prioritising, scheduling, time management and proficiency in CRM systems 
• Ability to work autonomously and be an agile individual
• Negotiating skills
• Proven track record collaborating/earning trust with challenging internal and external partners
• 2-4 years experience of account management demonstrating experience of discussing and negotiating cross sell and upsell opportunities
• Passion for technology 
• Proficiency in German and English
• Experience of building and maintaining relationships 
• Background in Key Account and Enterprise Account management with experience in rolling out solutions across numerous teams, departments and geographies

YOU WILL SHINE if you have

⭐️ Experience in Pipedrive/ Monday/ Hubspot and Excel/Google Sheets 

⭐️ Experience within a SaaS or software company 

⭐️ Knowledge of the property industry in DACH

YOU CAN LOOK FORWARD TO

🎉 Great culture

• Relaxed office atmosphere in co-working space
• Bunch of driven, energetic people who are ready to support you
• Recognition, potential equity position, appreciation, and unique reward program
• Regular company and team-building events
• International adventures off-site with the whole Spaceflow team

🌴 Work-life balance

• Flexible working hours and home-office 
• Sabbatical leave after 5 years in the company
• International adventures off-site with the whole Spaceflow team
• 25 days of paid leave
• Sick days 

🚀 Self-growth

• Gym/Sports Classes contribution
• Credit for personal growth (courses, books etc.)
• International environment with English as the official company language
• Along with the company growth, you will grow personally as well with best in class training and sales tech stack
• Company computer is a matter of course.

OK, SO WHAT'S NEXT?

Please send us your CV or filled LinkedIn profile with a few words about yourself and why you want to work for a startup like Spaceflow.

We are eagerly waiting for YOU. 💪